Innovatio is PCCW Solutions’ Innovation Excellence Program designed to bring your creative ideas to life.

Through this program, we aim to unlock creativity within the organization while bringing more innovative solutions to the market.

Innovatio is an ongoing initiative. You are welcomed to submit your ideas at any time.

Who can apply

All PCCW-HKT current employees (excluding those on part-time, temporary or fixed-term contract less than one year) who have passed probation and shall remain as active employees throughout the whole program period.

Eligible employees may join Innovatio either individually or by forming a team.

Application process

Application submission

Staff are required to fill in the application form to illustrate the concept, value proposition, and how you plan to implement the project.

The completed application form should be submitted in PDF format and emailed to

Pitching session

After an initial screening of applications by the management team, shortlisted applicants will be invited to present their business idea to the judging panel at the pitching session. The judging panel consists of industry, sales, capability team heads and senior executives, combining different domain expertise with balanced perspective.

Eligible individuals or teams are required to submit a detailed business proposal, deliver a pitch and present the mock-up or initial prototype of their business idea. During the pitching session, you have a chance to negotiate the commercial terms and identify who will be your executive sponsor of the innovation.


The executive sponsor will act as your mentor to identify the resources required for the project and as the entrepreneur accompanying you to build the new business.

At this stage, the top teams are required to build the business plan outlining the go-to-market strategy, sales process and execution plan to launch the winning solutions to the market.

Assessment criteria

Applications will be judged on a combination of the following criteria:

  1. Innovation and novelty
    • An innovative idea that is different from what is offered in the market today and can give great improvement or value to people.
  2. Commercial potential
    • Market’s demand and supply for the product or solution, as well as the go-to-market potential and sustainability after launch.
  3. Technical feasibility
    • The resources needed such as the technologies, computer programs, and applications, as well as your ability to maintain the technologies internally.
  4. Applicant's capability
    • Applicant’s relevant experience and knowledge of the idea presented and his/her abilities to execute the innovation.
  5. Company alignment
    • Align with company’s strategic direction, focused areas, and be customer-centric to enable PCCW-HKT to provide the most innovative services to our customers.

  • Enable you to kick-start your innovation journey with resources provided by the company
  • Enjoy financial sharing with the company after the successful delivery and launch of the project
  • Opportunity to work with leaders and learn how to combine customer insights, industry expertise, and technology possibilities
  • Transform yourself to be an entrepreneur and innovation leader
  • Gain recognition to enrich your profile and business acumen

Pitching session
In Season 2, we received an overwhelming response with 17 submissions from 25 different people across Hong Kong, China and the Philippines. Here are some of the highlights from the pitching session:
Please send the completed application form in PDF format to, with supplementary information as necessary.
Terms and Conditions of Innovation Excellence Program

1. Definitions and Interpretation

The Company: Means PCCW Limited & HKT Limited group of companies.
Applicant: Means employee of the Company who meets the Eligibility under Clause 2 and its sub-clauses who takes part in the Program. Applicant may join the Program either individually or by forming a team of Applicants (“Team”).
Innovatio: Means innovation excellence program (“the Program”)
Confidential Information: Means all information and materials relating to the Program and/or exchanged between the Parties and information falling under the Provisions of Clause 4.
Intellectual Property Rights: Means any copyright, patents, utility models, trademark, design, database right, topography right, trade, business or company names, trade secrets or other propriety rights, moral rights or any other rights including the registration of such right and, including any rights or confidential information, trade secrets, know-how, innovation or data.

2. Eligibility
Applicant must fulfill Clauses 2.1 and 2.2 in order to participate the Program, any breach of the terms and conditions will enable the Company to terminate his/her eligibility forthwith without notice. The Applicant must be:
2.1 a Company’s existing employee (excluding part-time, temporary or fixed-term contract less than one year) who has passed probation;
2.2 Individual who shall remain as the Company’s employee throughout the entire Program period. Any Team member who resigned from the Company before the Program completion will be disqualified from the Program immediately without affecting the remaining Team members.

3. Intellectual Property Rights
3.1 The Company shall retain the sole ownership of the Intellectual Property Rights over the materials, information, knowhow and technology supplied by the Applicant for Innovatio.
3.2 The Company shall own all the Intellectual Property Rights of Innovatio.
3.3 If requested by the Company, the Participant shall execute all the relevant documents in order to perfect the intellectual property rights of the Company acquired through the Program.

4. Confidentiality
4.1 Applicant shall at all times maintain the secrecy and confidentiality of the Program, and not disclose under any circumstances to any third party without prior written consent of the Company.
4.2 Applicant shall use such Confidential Information strictly for the purposes contemplated under the Program and shall not use it for any other purpose except as permitted.

5. Deliverables of the Program
5.1 Applicant shall deliver all the deliverables necessary required for the purpose of the Program including but not limited to those proposed projects set out in the Application Form.
5.2 At the Company’s request, the Participant will assist and cooperate with the Company in all reasonable respects, will execute documents, and (at Company’s expense) will give testimony and take further acts requested to acquire, perfect, transfer, maintain, and enforce patent, copyright, trademark, trade secret, design and other legal protection for the Program. The Participant hereby appoints the Company as Participant’s attorney-in-fact to execute documents on Participant’s behalf for this purpose. The Participant hereby irrevocably transfers and assigns to the Company any and all Moral Rights that Participant may have in the Program. The Participant also hereby forever waive and agree never to assert any Moral Rights or any other rights or interests the Participant may have in the Program. For the avoidance of doubt, the Participant expressly agree that the Company may adapt, modify, reproduce, dispose, resell, distribute or otherwise deal with the Program in any way as the Company wishes and the Participant shall have no rights or interests to object whatsoever.

6. Program Cost
6.1 The cost of the Program is fully funded by the Company subject to prevailing Company approval procedures.
6.2 Any further finance required to complete the Program may be raised by such means as the Company agrees from time to time.

7. Reward
7.1 Applicant may be entitled to financial sharing as a reward after successful delivery and launch of the Program in accordance with the business plan to be defined in the final stage of the Program. The Company will make the relevant announcement later.
7.2 For the avoidance of doubt, it is the Company’s sole and final discretion in deciding whether to launch any of the projects under the Program commercially without giving any reason to the Participant.

8. Warranty & Representation
8.1 Participant acknowledges, undertakes and represents that to the best of their knowledge, all works, ideas, contributions or project proposed or initiated under the Program is solely original works and ideas of the Participant and the Participant is not aware that any of their works will infringe any third party intellectual property rights. Participant has not previously granted and will not grant any rights in his or her contributions to the Program to any third party that is inconsistent with the rights granted herein.
8.2 Participant agrees to indemnify and keeps the Company indemnified in the event if any of the works, ideas, contributions or project initiated by the Participant under the Program infringe any third party’s intellectual property rights and or breach any applicable laws.

9. Final Decision
9.1 The Company reserves the final decision on whether to accept the enrolment of any Participant into the Program.
9.2 The Company reserves the right to cancel or make any changes to Innovatio without any further notice.
9.3 In case of any disputes, the decision of the Company shall be final. The Company reserves the right, at its sole discretion, to disqualify any Applicant and/or winning Applicant who violates any terms and conditions of the Program.
9.4 The Company shall have the sole and final discretion to postpone, terminate, substitute, amend, abandon or suspend the Program or any of the projects initiated by the Applicant at any time without giving any reason to the Applicant.

Download Application Form